IT Services
Concentrate on running your business rather than the systems supporting it
We can manage and assume responsibility for your entire IT infrastructure, providing a defined set of services for a flat or near-fixed monthly fee.
You will benefit from predictable IT support costs at a fraction of the price you would expect to pay if you employed IT staff to perform these functions.
A rapidly growing division of our business, this service is exclusively for our current client base.
Extending our partnership
If you’ve already chosen to deploy our products within your organisation, then you would know by now that our software is one of the most critical applications within your operation, and any service disruption or downtime would be detrimental to your business.
At the same time and as the supplier of your business critical software, we know how to achieve optimum performance without over compensating on server capacity and cost.
It means reduced costs and a greater level of confidence for you, and less risk for us.
Talk to us about extending your current software support agreement to include IT Managed Services today.
Your benefits
With our industry-leading network monitoring software, we can constantly monitor your networks and keep you abreast of its performance by regular, easy to understand Network Performance Reports.
Slow or failing components can be monitored in real-time, allowing us to make recommendations and carry out the work, before it becomes a crisis. While at the same time our network technicians are immediately notified of outages or other system failures, ensuring rapid response times when you need it most.
While the monitoring software helps pinpoint potential problems before they occur, should there be any hiccups in the system, our network engineers are only a phone call away and can also be contracted to be on site within a certain timeframe.
Beyond the advantages of knowing – in real-time and on-demand – what you have deployed where, our monitoring service can help you plan for growth by identifying underused hardware that can take on new functions, reduce overheads and give you peace of mind. You can concentrate on running your business, rather than the systems that support it.
Allowing us to automate the monitoring of your network, combined with access to our experienced systems engineers will warn of pending problems, track your networks growth and optimise current available space to help with capacity planning. All this for a fraction of the price of an in-house operation.
Our services
We can:
- Tailor a support agreement to meet the specific needs of your business
- Provide unlimited telephone support and agreed ‘on-site’ response timeframes
- Automate scheduled network performance reports including clear indications of slow or failing components
- Make recommendations and carry out the work required to keep your network at peak performance
- Run a nightly remote back-up service to a specialised computer system built specifically for storing and serving files
- Monitor, maintain and strengthen your network security settings and report on suspicious behavior
- We can extend these services right down to individual PCs, laptops, mobile and smart phones, wireless networks and other IT peripherals within your organisation